Subprocessors

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Last Updated: March 28, 2025

Linus Health utilizes the following sub-processors. As defined in the Linus Health Privacy Policy, a Linus Health sub-processor may access personal data on Linus Health’s behalf for the purposes described in the table below.

Subprocessor

Purpose of Processing

Location

Amazon Web Services, Inc.

Cloud infrastructure hosting

United States
Ireland (for EU-based customers)
London (for UK-based customers

DataDog, Inc.

System metrics, logging and security monitoring

United States

Google LLC

Cloud infrastructure hosting

United States

Okta, Inc

User authentication services (via Auth0)

United States
Dublin, Ireland & Frankfurt, Germany (for EU-based customers)
United Kingdom (for UK-based customers

RPost Communications Ltd.

Secure email services

United States

Twilio Inc.

SMS communications

United States

Zendesk, Inc.

Customer support

United States

Zoom Video Communications Inc

Customer support and training

United States

 

Sub-processor Security

Prior to engagement, Linus Health reviews the security practices and certifications of each sub-processor. Linus Health’s data processing agreements with its sub-processors contain contractual safeguards designed to ensure the privacy of personal data. Linus Health regularly reassesses its sub-processors’ security programs to validate compliance with Linus Health’s security policies applicable to the specific categories of data processed.