Cookie Policy
Last updated: May 8, 2025
This Cookie Policy explains how Linus Health, Inc. ("we", "us", or "our") uses cookies and similar technologies on our website, www.linushealth.com ("Website"). It outlines what these technologies are, why we use them, and your rights to control their use.
1. What Are Cookies?
Cookies are small data files placed on your device when you visit a website. They are widely used to make websites function efficiently, enhance user experience, and provide information to website owners. Cookies can be "first-party" (set by us) or "third-party" (set by other companies providing services to us).
2. Types of Cookies We Use
We use the following types of cookies on our Website:
- Strictly Necessary Cookies: Essential for the website to function and cannot be switched off in our systems. They enable core functionalities such as security, network management, and accessibility.
- Performance and Analytics Cookies: Collect information about how visitors use our website, such as which pages are visited most often. We use this information to improve how the website works.
- Functional Cookies: Enable the website to provide enhanced functionality and personalization, such as remembering choices you make.
- Targeting/Advertising Cookies: May be set through our site by advertising partners to build a profile of your interests and show you relevant ads on other sites.
3. Detailed Cookie Information
Strictly Necessary Cookies
|
Cookie Name |
Provider |
Purpose |
Duration |
Classification |
|
__cf_bm |
Cloudflare |
Supports Cloudflare Bot Management by managing incoming traffic that matches criteria associated with bots. |
30 minutes |
Necessary |
| _cfuvid | Cloudflare |
Used to distinguish individual users who share the same IP address and apply rate limits. |
Session |
Necessary |
| auth0 | Auth0 |
Implements the Auth0 session layer for Single Sign-On (SSO). |
Session |
Necessary |
|
auth0_compat |
Auth0 |
Fallback cookie for SSO on browsers that don’t support the SameSite=None attribute. |
Session |
Necessary |
| did | Auth0 |
Device identification for attack protection. |
1 year |
Necessary |
| did_compat | Auth0 |
Fallback cookie for anomaly detection on browsers that don’t support the SameSite=None attribute. |
1 year |
Necessary |
Performance and Analytics Cookies
|
Cookie Name |
Provider |
Purpose |
Duration |
Classification |
|
__hstc |
HubSpot |
Main cookie for tracking visitors. It contains the domain, hubspotutk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number. |
6 months |
Analytics |
| hubspotutk | HubSpot |
Keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts. |
6 months |
Analytics |
| __hssc | HubSpot |
Keeps track of sessions. Used to determine if HubSpot should increment the session number and timestamps. |
30 minutes |
Analytics |
|
__hssrc |
HubSpot |
Set to determine if the visitor has restarted their browser.. |
Session |
Analytics |
| amp_73cc3d | Amplitude |
Identifies unique users and tracks user behavior for analytics purposes. |
1 year |
Analytics |
Functional Cookies
|
Cookie Name |
Provider |
Purpose |
Duration |
Classification |
|
messagesUtk |
HubSpot |
Recognizes visitors who chat using the chatflows tool. |
6 months |
Functional |
4. Managing Cookies
You can manage your cookie preferences at any time by changing your browser settings:
- Set your browser to refuse all or some browser cookies.
- Delete cookies stored on your browser.
Please note that disabling certain cookies may affect the functionality of our Website.
5. Legal Basis for Use of Cookies
- For EU/EEA Users (GDPR): We rely on your consent to use non-essential cookies.
- For U.S. Users: We honor opt-out rights under CCPA/CPRA, VCDPA, CPA, and CTDPA, and provide a "Do Not Sell or Share My Personal Information" mechanism where applicable.
Linus Health does not sell any personal identifiable information to third parties.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct or delete personal data
- Object to or restrict processing of your data
- Withdraw consent for cookie use at any time
For more information, please see our Privacy Policy.
7. Contact Us
If you have any questions about our use of cookies or this policy, please contact:
Linus Health, Inc.
Email: privacy@linushealth.com
US Headquarters
280 Summer St
10th Floor
Boston, MA 02210
United States
International Headquarters
NexusUCD
Belfield Office Park
Clonskeagh, Dublin
D04V2N9
Ireland